Frequently Asked Questions

If you have further questions phone the team on 022 500 9787

General Questions

How are power, water and waste connected?

  • We supply you with a 20m caravan lead to connect your power. Standard is 16amp or you can upgrade to 32amp to run higher energy consuming appliances, for an additional cost.
  • To connect your water you will need to source a food grade garden hose from a hardware store. This connects from the cabin inlet to your water source. Each cabin comes with a gas caliphont for water heating, you will need to connect 2 LPG bottles to this (not supplied).
  • Waste is collected in a macerator pump which is included with the cabin purchase. We also have options for composting and cassette toilets.

Are these cabins available as rentals?

At this stage we only sell cabins, however, financing a cabin is often cheaper than renting one so feel free to chat to us about this option first.

Do you have cabins I can view?

Yes, we are based at 42 Munroe Road, Ranui. Our opening hours are 9am – 5pm weekdays and 11am – 3pm weekends. No appointments necessary, feel free to pop in and view our demo cabins during these hours.

Do you have options for going off the grid?

We can assist with the process of going off grid, however we highly recommend doing your research first.

Do you do on-site builds?

We can do an on-site build when access is particular tricky. However, only in the Auckland region and subject to a site inspection. Enquire with our team for more information.

Do the cabins come with a warranty?

Yes, all tiny homes we build come with a 5 year warranty. Other components having extended manufacturers warranties.

Can I view my cabin whilst under construction?

Yes, you can come see the progress of your build during our working hours. If you are unable to make it to Auckland we are more than happy to send photos and videos.

How long will it take to build my cabin?

Our usual build time is three to four weeks. This may vary depending how busy our production schedule is. Feel free to get in touch with the team for more information around build times.

Finance

What do I need to apply for finance?

Generally speaking, what our finance providers ideally look for in clients is full-time employment and clean credit. Depending who approves your finance you may be asked for a deposit or additional security. Please do not feel deterred if you do not meet these requirements, have a chat with our team about what your options are.

How do I start a finance application?

The first thing you should do if you’d like to start a finance application is get in touch with one of our friendly team members. You can send us an enquiry, give us a call or send an email and we’ll come back to you. We can help refer you to the most suitable provider and assist you with the process.

Can I pay with cash and finance?

Yes, you can pay with a mixture of cash and finance.

What are the interest rates with finance?

Interest rates with peer to peers lenders starting from 9.95%. You can secure a lower interest rate if you top up on an existing home loan of your own, a family members or friends.

Do I have to finance through one of Tiny Home HQ's partnered lenders?

You do not have to finance through one of our partnered lenders. You can approach any company of your own choosing or go through your bank. Another alternative is to top up your existing home loan, or that of a friends or family members.

Transport

Is transport included in the price?

Transport is not included in the advertised price. This is dependent on a few factors, the cabin size, where it is going and the ease or difficulty of the delivery. With particular tricky access a crane may be required.

How are the cabins transported?

Our tiny homes are typically transported on a hiab truck. If you opt to have your cabin on a trailer you may collect it from our site here in Ranui, or we can tow it to you for an additional cost. You are also welcome to arrange your own transport.

Can you deliver to the South Island?

Our tiny homes can be transported to the South Island. We can deliver it to the ferry port but from there it becomes the buyers responsibility.

What if the site where I want my cabin is difficult to access?

If you are in the greater Auckland region we can do a site inspection, outside of this we can inspect on Google Maps.

Customisation

Can I customise my cabin?

Most definitely. A large majority of our builds tend to have some aspects changed to suit the needs and preferences of the client. Let us know what changes you would like to make and we will do our best to accommodate.

What will it cost to make changes?

This depends what component you wish to alter. Have a chat with the team about what you would like and we can quote accordingly.

Can I change the floor-plan?

Yes, if you would prefer a different layout let us know what you have in mind and we can craft one to suit.

Can I have my cabin on a trailer?

Yes, we can put your cabin on a fully road legal trailer for an additional cost. The largest size cabin that can be put on a trailer is a 10.8m x 3m.

Where can I put a washing machine?

There are a few options for washing machine placement. In larger cabins this can be put in either the bathroom or under the kitchen benchtop. In the smaller cabins we can widen the bathroom and place it there. Past clients have also opted for an outdoor laundry and put it on their decking under a canopy.

General Questions

Do you offer larger building sizes?

We build from 10M² up to 65m²

Can I use one of these for a business or professional room?

Absolutely. You can work from an empty building and fit them out as you please. We can modify windows, doors and walls. We have supplied offices and even an ice-cream parlour.

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